Frequently Asked — NYC Panache Salon Forest Hills Queens

We accept both! However, we highly recommend booking an appointment to ensure your preferred time and stylist are available. You can book online through Vagaro or call us directly at (718) 575-0532.

Your first visit begins with a detailed consultation where we discuss your goals, hair history, and lifestyle. This helps us create a personalized plan that's tailored specifically to you. We recommend arriving 10 minutes early so you can settle in and enjoy the experience from the start.

We're open Tuesday through Saturday from 10 AM to 7 PM, and Sunday from 10 AM to 5 PM. We are closed on Mondays.

We're located at 107-12 71st Road, 2nd Floor, Forest Hills, NY 11375 — just steps from the Forest Hills LIRR station and right between Queens Blvd and Austin Street. Get directions →

Yes! There is metered street parking available on 71st Road and surrounding streets. There are also several parking garages within a short walk on Queens Boulevard.

You can book directly through our Vagaro booking page. Select your service, choose your preferred date and time, and you'll receive a confirmation instantly. You can also call us at (718) 575-0532.

Yes — all consultations are completely free and no-obligation. Because hair length, thickness, and texture heavily affect final pricing, we offer free consultations so you get an accurate quote before booking. This is especially helpful for balayage, color corrections, extensions, and smoothing treatments.

Balayage and highlight services typically take 2.5 to 4 hours depending on your hair length, thickness, and the desired result. We never rush — quality takes time. A toner and blowout are included in every color service.

Traditional highlights use foils and create uniform, even streaks of color. Balayage is a freehand painting technique that produces softer, more natural-looking dimension with no harsh grow-out lines. During your consultation, Marina will recommend which technique best suits your hair goals.

Air-touch is an advanced balayage variation where a blow-dryer is used to separate fine hairs before painting. This isolates shorter and thinner strands, leaving them uncolored for a hyper-natural, incredibly dimensional result. It's our signature technique and ideal for anyone who wants sun-kissed depth without harsh lines.

For single-process color or root touchups, we typically recommend every 4–6 weeks. Balayage and highlights can be stretched longer — usually 8–12 weeks — thanks to the soft, blended grow-out.

Absolutely. Color corrections are one of Marina's specialties. Whether you have uneven color, banding, brassiness, or damage from a previous salon, we'll assess the situation during a consultation and create a custom correction plan. Please note that corrections may require multiple sessions.

We use only professional-grade, salon-exclusive products from trusted brands. Our color lines, smoothing treatments, and styling products are carefully selected for performance, hair health, and longevity. We're happy to discuss specific product recommendations during your visit.

Keratin treatments typically last 3–5 months depending on your hair type and care routine. We recommend using sulfate-free shampoos to extend the life of your treatment. Most clients come in 2–3 times per year.

Keratin Complex is the gold-standard keratin treatment — it dramatically reduces frizz and curl for 3–5 months. ProAddiction is our newer, next-generation system that is formaldehyde-free, lasts up to 5 months, and leaves an extraordinary gloss. Both will cut your daily styling time significantly. Marina can recommend the best option during your consultation.

Yes, but timing matters. We recommend doing your color service first, or waiting at least 2 weeks after a smoothing treatment before coloring. This ensures maximum longevity for both treatments. We'll guide you through the best scheduling during your consultation.

Not necessarily — and that's by design. Keratin treatments are primarily about eliminating frizz and making hair more manageable. They soften curl and wave, but how straight the result is depends on your natural texture and the formula used. If you want to maintain some wave while removing frizz, we can absolutely do that.

Extensions are great for adding length, volume, or both. They work on most hair types, but the best way to find out is through a free consultation. Marina will assess your natural hair's health, texture, and thickness to determine the best extension method and create a custom plan.

Every extension installation is entirely custom — tailored to your hair length, texture, thickness, and desired result. The amount of hair needed, the method used, and the time involved vary significantly from person to person. A consultation ensures you receive an accurate, personalized quote with no surprises. Hand-tied extensions start at $175 per row.

Hand-sewn weft extensions typically last 6–8 weeks before needing a move-up appointment ($175), where the wefts are repositioned as your natural hair grows. With proper care, the hair itself can be reused for multiple installations.

Yes! We offer custom bridal and special occasion packages. Bridal hair starts at $350, bridal makeup at $250, and special occasion updos at $250. Whether it's your wedding day, prom, or a special event, we'll create a look that's perfect for you. Contact us for a personalized quote for your special day.

We offer a full range of nail services including classic manicures ($15), pedicures, gel manicures ($45), gel pedicures ($55), French manicures, gel mani-pedi combo ($100), silk nails, dip powder, and polish changes. Every service is delivered with the same meticulous care and attention to detail that defines Panache.

We offer facial waxing (eyebrow $15, upper lip $10, chin $10, full face $45), body waxing (underarm, arms, legs, stomach, chest, back), and bikini ($20) and Brazilian waxing ($45). We also offer threading for brows and full face, plus a full body wax for $200. Our technique is gentle, precise, and designed for long-lasting results with minimal discomfort.

For best results, we recommend waxing every 3–4 weeks. This allows hair to grow to the ideal length for effective removal and helps achieve smoother, longer-lasting results over time as the hair grows back finer.

We kindly ask for at least 24 hours' notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a fee. We understand things come up — just let us know as soon as possible and we'll do our best to accommodate you.

Yes — our listed prices are starting points. Final pricing may vary based on hair length, thickness, texture, and the complexity of the service. We'll always discuss pricing with you during your free consultation before beginning any work, so there are no surprises.

We accept all major credit and debit cards, Apple Pay, Google Pay, and cash. Payment is collected at the end of your service.

Yes! Gift cards are available for purchase in-salon and make the perfect gift for any occasion. Contact us to purchase one or stop by the salon.